Your team already talks
Now you can measure it.
tolqAI records the real conversations happening between your team and your customers on the floor and turns them into manager-ready dashboards and actionable insights — so you can finally see why performance varies across locations.
Every conversation, visible and measurable
Dashboards aggregate conversation scores, stages, and trends across employees and locations — without listening to hours of audio.
Built for the floor, not the call center
Designed for in-person selling
tolqAI works with lightweight wearable microphones or existing audio sources. No headsets, no changes to how your teams work.
Analytics for managers, not supervisors
Conversations become scores, alerts, and coaching priorities — not a wall of recordings.
Privacy first
Personal data is removed from transcripts before analysis, and access is role-managed.
Arabic dialect support
Built for Arabic including Gulf dialects, Arabic–English mix, and real in-store noise.
Tuned for how you sell
Scorecards, stages, and dashboards reflect what conversations actually look like in your industry.
Why retail leaders choose tolqAI
Every part of the platform is designed to answer one question: where are we losing sales — and why?
Discover where sales are lost
See exactly which stage of the conversation breaks — greeting, discovery, objection handling, or closing.
See what you can't supervise
Understand what happens across stores and shifts without relying on mystery shopping or self-reporting.
Coach with real examples
Replace theoretical training with moments from your own team's actual conversations.
Improve experience and conversion together
Connect conversation quality to business outcomes — conversion, basket size, upsell.
Results from real retail operations
Trusted by teams in
“We can finally see what actually happens between our team and customers.”
“The scorecards showed us coaching gaps we didn't know existed.”
“New advisors reach target performance weeks faster.”
Illustrative metrics from ongoing pilot programs. Industry logos represent supported categories.
Privacy built in from day one
Designed for sensitive selling environments — from luxury boutiques to clinics.
Learn about security- Encryption in transit and at rest
- Personal data removed before analysis
- Role-based access controls
- Configurable retention policies
Latest insights
Practical guides on measuring and improving in-person conversations.
What Is Conversation Intelligence? A Guide for Retail & Sales Leaders
A practical definition of conversation intelligence, how the technology works, what it can measure, and how to evaluate platforms — with a focus on in-person sales.
In-Person Conversation Intelligence: AI for Face-to-Face Sales
Online businesses measure every click. Physical businesses could never measure the conversation — until now. A guide to the offline analytics gap and how AI closes it.
Mystery Shopping vs Conversation Intelligence: What's the Difference?
Mystery shopping samples a few staged visits per quarter. Conversation intelligence measures real conversations every day. A fair comparison of two ways to audit the in-store experience.
See what your stores are really saying
Book a 30-minute walkthrough and we'll show you exactly how tolqAI would look on your team's data.
- Tailored walkthrough for your industry
- Pilot plan within one week
- No changes to your team's daily workflow