AI for offline retail conversations

Know what really happens in your stores

tolqAI turns real in-store conversations into sales performance insights, so retail leaders can see why customers leave, which consultants follow the script, and where sales are lost.

  • Analyze real offline sales conversations
  • Track performance by store, employee, and date
  • Detect missed sales steps
  • Improve coaching and conversion
Request a demoSee the platform
Sales consultant with a discreet wearable microphone speaking with a customer inside a premium boutique
Built for retail operations

Built for real retail operations

tolqAI is designed for multi-store retail teams that need visibility into sales conversations, service quality, and coaching priorities across locations.

Multi-store visibility

Compare performance across boutiques, teams, and individual consultants.

Conversation-level insight

See what was said, what was missed, and where the customer journey broke down.

Sales script measurement

Turn your sales standards into measurable stages, criteria, and scores.

Manager-ready actions

Give store managers clear coaching priorities instead of raw transcripts.

How it works

Capture. Analyze. Improve.

01

Capture real customer conversations

Sales consultants use a microphone, smartphone, recorder, or any available audio source.

02

Analyze behavior against your sales standards

tolqAI detects relevant conversations, removes irrelevant audio and personal data, transcribes them, and checks against your script.

03

Improve sales performance

Managers see missed steps, weak points, top performers, and coaching priorities.

Product

From conversations to clear management actions

tolqAI connects real customer conversations with sales performance, script adherence, and coaching priorities.

Dashboard
Store
RC
Choose Data
BTQ
1 Apr 2026 – 30 Apr 2026
Employee
Compare with
Total recorded minutes
328:00:00
Number of dialogues
29
Irrelevant recordings
326:00:06
Relevant recordings
01:59:54
Current result
Welcome & First Contact
69%
Discover Needs
44%
Product Presentation
53%
Closing
46%
Clienteling
44%

Performance overview — track store performance, conversation volume, conversion, and sales stages in one place.

Sales process heatmap
01

Sales process heatmap

See where consultants miss key stages such as discovery, presentation, closing, and clienteling.

02

Custom scorecards

Turn your sales script into a measurable framework with stages, criteria, weights, and AI keys.

Custom scorecards

Example outcome: one missed sales step identified through tolqAI helped a premium retail team improve sales performance by 22%.

Where tolqAI works

Built for every considered customer purchase

Wherever customers rely on a consultant to compare, understand, and choose, tolqAI turns the conversation into measurable performance data.

Sales consultant speaking with a customer inside a luxury fashion boutique

Fashion & Luxury Boutiques

Understand discovery, product presentation, clienteling, and closing across premium retail locations.

Sales consultant speaking with customers beside a premium vehicle in a modern dealership

Automotive Showrooms

See how consultants qualify buyers, present vehicles, handle objections, discuss financing, and follow up.

Consultant presenting a diamond necklace to a customer in an elegant jewelry boutique

Jewelry & Watches

Measure trust-building, needs discovery, product storytelling, upselling, and high-value closing conversations.

Concierge speaking warmly with a guest at a modern luxury hotel reception

Hotels & Hospitality

Analyze guest interactions across reception, concierge, reservations, restaurants, and premium service environments.

Beauty consultant showing a skincare product to a customer in a premium cosmetics boutique

Beauty & Skincare

Measure consultation quality, product recommendations, routine building, cross-selling, and repeat-customer engagement.

Sales consultant explaining a premium smartphone to a customer in a modern electronics showroom

Consumer Electronics

See how consultants identify customer requirements, compare products, explain features, and recommend accessories.

Interior design consultant reviewing a floor plan with customers in a contemporary furniture showroom

Furniture & Interior Design

Analyze consultative conversations involving space, style, budget, customization, and project follow-up.

Real estate consultant presenting an architectural model of a residential project to prospective buyers

Real Estate Sales Galleries

Measure buyer qualification, project presentation, objection handling, financing discussions, and lead follow-up.

Why tolqAI

Built for real premium retail conversations

Premium retail focus

Every customer conversation can affect revenue, service quality, and brand experience.

Any audio source

Use microphones, smartphones, recorders, uploaded files, or connected audio sources.

Arabic and English-Arabic mix

Built for real MENA retail conversations involving dialects, background noise, and mixed languages.

Privacy & compliance

Personal data can be removed or anonymized from transcripts, with implementation adapted to local requirements.

Pricing

Simple pricing per active user

Starter / Growth
From $79/ user / month

For growing retail teams that want to analyze sales conversations and improve store performance.

  • Unlimited conversation analysis
  • Performance insights
  • Sales scoring
  • Manager and employee views
  • No usage-based pricing
  • No hidden audio-minute fees
Talk to sales
Enterprise
Custompricing

For large retail networks and multi-country operations.

  • Multi-store analytics
  • Custom scoring logic
  • CRM / BI integrations
  • Dedicated onboarding
  • Advanced security
  • Role-based access
  • Volume discounts
Request a demo
Request a demo

See what your sales team is really saying to customers

Book a short demo and we'll show how tolqAI can analyze your real offline sales process.

30-minute personalized walkthrough
Recommended audio setup for your stores
ROI projection for your network