Conversation intelligence for customer-facing teams
tolqAI works wherever revenue depends on a face-to-face conversation. Choose your industry to see the metrics, scorecards and manager views built for it.
Eight industries, one measurement model
Every industry uses the same capture, transcription and scoring pipeline — with standards, KPIs and coaching prompts adapted to how its teams actually sell and serve.
Retail
Understand what drives conversion across a store network: greeting quality, needs discovery, upselling and objection handling.
Retail conversation intelligenceLuxury & premium retail
Measure clienteling, product storytelling and high-consideration purchase conversations without disrupting the boutique experience.
Luxury retail conversation intelligenceAutomotive
See how showroom consultants qualify buyers, present vehicles, frame test drives, explain financing and follow up on leads.
Automotive showroom conversation intelligenceHospitality
Track how service standards are delivered at check-in, on the floor and at the table — ahead of post-stay survey scores.
Hospitality guest conversation intelligenceHealthcare
Review consultation quality and how treatment plans are explained to patients, with privacy controls and clinical boundaries respected.
Patient consultation intelligence for clinicsBeauty & cosmetics
Measure how advisors diagnose skin and hair, recommend products and build complete routines at every counter.
Beauty consultation intelligenceJewelry & watches
Measure trust-building, storytelling and high-value objection handling on considered purchases in salons.
Jewelry and watch sales intelligenceFurniture & home design
Follow long, project-based consultations across multiple visits and see where whole-room orders stall.
Furniture showroom consultation intelligenceNot sure which fits? Start with the product
The platform is the same across industries: conversation capture, personal-data removal, custom scorecards, analytics and coaching.
See what really happens inside your customer conversations.
Book a personalized demo. We'll walk through your use case and recommend the right setup for your teams.